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FAQ

Below is a list of several frequently asked questions. If for some reason you haven’t found the answer to your question, please don’t hesitate to contact us via phone: 86.20.3911.4599 or info@danfaglass.com and we will be happy to assist you.

 

1. What is the glass quality of your bottles?

Danfa Glass uses super flint glass to produce bottles. Super flint glass has a highest level of purity and clarity. If’s you’re looking a bottle for premium or ultra premium spirits, super flint glass is definitely the best option.

For more details, please check out “What is super flint glass?”.

 

2. What kind of decoration can you achieve?

Danfa Glass applies nearly all sorts of decorating techniques available to make client's label design a reality, including screen printing, acid etching, color coating, ceramic transfer, embossing, gold/silver stamping, etc.

To know more about each decorating option, please refer to “Decoration”.

 

3. What is your minimum order quantity?

Basically, the minimum run is a 40ft shipping container, that’s 25,000 bottles approximately for a 750ml container. But for certain classic models, we can accept as low as 10,000 pcs. Please contact our sales team for further information.

 

4 Can you do custom bottles?

Absolutely, yes. As a matter of fact, about 40% of our clients use a custom mold due to the competitive tooling cost. Please ask our sales team for a quote on your specific bottle. It takes 20 to 25 days to prepare a sample bottle.

5. What is normal/standard turnaround time?
The estimated production time is 30 to 35 days after placing your order. If you need label decoration as well, please allow for 10 to 15 days more.

This time frame may vary depending upon the size of the order and/or the complexity of the artwork or process employed.

 

6. What format should I use to submit my artwork?
- The following applications are acceptable
Illustrator File .AI
Vector Art File .EPS
- All fonts must be included with your art file and/or imprint instructions.
If you are unsure whether your art file will work for us, please feel free to contact our sales team.

7. Can I use copyrighted material or patented glass shape?
We do NOT take any responsibility to obtain permission for reproduction of logos, patents, trademarks and copyrights. By agreeing to print any submitted artwork, we will not be held liable for any copyright issues under any circumstances.

This is the same with patented glass shape.

8. Can I see a physical pre-production sample before I place my bulk order?
Yes. But costs might vary due to different requirements.
- For an existing product, it’s free of charge;

- For a product with your custom shape, please contact our sales team for the tooling cost.
- For a product with your own artwork, the setup charge is $200;
Two physical samples would be provided for your approval.

 

9. What is your packing method?
Multiple packing options are available which include:

a. kraft cardboard shipping cartons
b. pallets + dividers + shrink wrap

c. pallets + cartons + shrink wrap

d. pallets + colored boxes + shrink wrap

In addition to these regular options, you can even custom whatever you want to secure the bottles. Please contact our sales team to confirm whether we can fulfill your requirements.

 

10. What is your payment method?
Any order must be paid 40% upfront by wire transfers prior to processing. Balance payment has to be done before shipment.

11. When will my order arrive?
Delivery time is based on the time it takes to produce the order PLUS the shipping time*. *Production time + Shipping time = Delivery time. Our sales team will provide an estimated delivery date upon receiving PO from you.


12. Do you offer door to door delivery solutions?
Yes, we can deliver the cargos to your doorstep in North America and Europe. We would like to take this job of shipping from you so you can save time and focus on your own business.

 

13. Do I need to pay the screen fee if I place a re-order?
If you order the exact same product with the exact same artwork and imprint color as your previous order, there is not a re-order screen fee. However, any changes made to the item or the artwork will incur a new setup fee of $50 per color. 

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Tel: 86.20.8582.2864 | Email:info@danfaglass.com